Credit Risk
AUS
Policy
Debt Collection Policy
A professionally drafted Debt Collection Policy for banks, deposit-taking institutions and finance companies, covering credit risk appetite, origination and portfolio management. Australian edition, designed around the Australian regulatory framework (APRA, ASIC and AUSTRAC) as at the last-reviewed date shown — verify currency for your circumstances before use. Supplied as a fully editable Microsoft Word document, de-identified and ready to adapt to your organisation. Typical owner: Chief Risk Officer; approval: Board of Directors.
| Typical owner | Chief Risk Officer |
|---|---|
| Typical approval | Board of Directors |
| Length | ~5,247 words (approx. 13 pages) |
| Last reviewed | March 2026 — verify currency for your circumstances before use |
| Format | Microsoft Word (.docx), fully editable |
| Delivery | Instant download after purchase; re-download any time from your account |
| Licence | Single-organisation licence |
| Guarantee | Materially defective or misdescribed? We'll resupply, replace or refund within 30 days — see Terms |
What's inside
- 1. Introduction
- 2. Debt Collection Policy
- 3. Compliance
- 4. Reporting
- 5. Contact with a Debtor
- 6. Repayment
- 7. Status of the debt
- 8. Privacy Obligations
- 9. Record Keeping
- 10. Dispute resolution
- 11. Consumer Protection Laws
- Policy Administration Information
Please note: this is a template prepared in good faith, not legal or compliance advice. Your organisation must review, tailor and approve it before use. Full disclaimer.