Professionally drafted banking & finance policies — editable Word templates for banks, deposit-taking institutions and finance companies.

Policy shopCredit Risk

Credit Risk AUS Policy

Hardship Policy

A professionally drafted Hardship Policy for banks, deposit-taking institutions and finance companies, covering credit risk appetite, origination and portfolio management. Australian edition, designed around the Australian regulatory framework (APRA, ASIC and AUSTRAC) as at the last-reviewed date shown — verify currency for your circumstances before use. Supplied as a fully editable Microsoft Word document, de-identified and ready to adapt to your organisation. Typical owner: Chief Risk Officer; approval: Board of Directors.

Typical ownerChief Risk Officer
Typical approvalBoard of Directors
Length~2,716 words (approx. 7 pages)
Last reviewedMarch 2026 — verify currency for your circumstances before use
FormatMicrosoft Word (.docx), fully editable
DeliveryInstant download after purchase; re-download any time from your account
LicenceSingle-organisation licence
GuaranteeMaterially defective or misdescribed? We'll resupply, replace or refund within 30 days — see Terms

What's inside

  • 2. OBJECTIVES OF POLICY
  • 10. TIMEFRAMES FOR RESPONDING TO REQUESTS FOR HARDSHIP VARIATIONS
  • 11. MAXIMUM FINANCE TO VALUE RATIO (FVR)
  • 12. ENFORCEMENT ACTION
  • 13. TRAINING
  • 14. REPORTING
  • 15. ENFORCEMENT AND REVIEW
  • 16. AUDITS AND RECORDS
  • 17. POLICY REVIEW
  • Policy Administration Information
Please note: this is a template prepared in good faith, not legal or compliance advice. Your organisation must review, tailor and approve it before use. Full disclaimer.

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